Portfolio

Most of my work contains restricted information and can not be featured; the selected work samples were chosen for containing the least amount of proprietary information.

All content in this portfolio is my intellectual property or used with explicit consent from my current employer.

All collections of work have been censored appropriately and stripped of metadata.

M365 Device Management Reporting

This document teaches administrators to generate efficient reports in Microsoft Device Management (MDM).

Company Documentation Template and Style Guide

This style guide is the template I developed for my company to ensure the highest quality documentation.

Single Sign-On (SSO) Configuration

This document provides steps on how to troubleshoot SSO issues within Active Directory.

Incident Tracking Software Account Provisioning

This is an account administration guide for incident tracking software.

EMR Mobile App Configuration

This document lists troubleshooting steps for an EMR mobile charting app.

Network Account Management

An engineer created this guide, and I heavily edited/organized the document to assist the service desk.

EMR Account Management

This document details the process for disabling an EMR account.

Browser Maintenance

This guide provides a simple fix for poor Microsoft Edge performance.

Duo Mobile Management Tutorial

This written tutorial teaches technicians to add an MFA group in Active Directory Azure.

Active Directory Troubleshooting Guide

This document highlights a standard error message with Active Directory and how to resolve the issue.